Privacy Policy

1. Information We May Collect

The information Get Em Served collects depends on how you interact with us and the services you request.

Information may include:

• Name
• Business or law-firm name
• Email address
• Telephone number
• Billing information
• Mailing address
• Service address
• Court and case information
• Case numbers
• Hearing dates and service deadlines
• Legal documents submitted for service
• Recipient or party names
• Photographs and physical descriptions
• Vehicle information
• Known schedules or workplace information
• Safety information
• Special service instructions
• Messages, emails and other communications
• Information submitted through online forms
• Payment and transaction information
• Technical website and device information

2. Information Submitted for Process Service Assignments

Clients may provide information concerning a person or entity that needs to be served with legal documents.

Depending on the assignment, this information may include the recipient's name, address, photograph, physical description, workplace, vehicle information, known schedule, telephone number, date of birth when relevant and lawfully provided, court case information, legal documents and other information reasonably related to locating or identifying the intended recipient.

Clients should provide only information that is reasonably necessary for the legitimate legal-support service requested.

The client is responsible for ensuring that information supplied to Get Em Served is provided for a lawful purpose.

3. Legal Documents and Court Information

Process-serving assignments may require clients to provide documents containing personal, financial, family, employment, property or other information relating to parties in a legal matter.

Get Em Served may receive, access, transmit, print, store or otherwise process those documents to the extent reasonably necessary to perform the requested assignment.

Clients should avoid sending information that is unnecessary for the requested service.

4. Information Collected Through Our Website

When you use the Get Em Served website, certain technical information may be collected automatically by the website platform, analytics tools or other technology providers.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate geographic information
• Referral source
• Date and time of visits
• Website interactions
• Cookie or similar technology identifiers

This information may be used for website operation, security, analytics, troubleshooting and performance improvement.

5. Online Forms and Ordering Systems

Get Em Served may use online forms, ordering systems, client portals or other third-party technology to receive documents, assignment information and client communications.

Information submitted through these systems may be transmitted to Get Em Served and may also be processed by the technology provider operating the applicable system.

Third-party providers may maintain their own privacy policies and security practices.

6. How We Use Information

Get Em Served may use information we collect or receive to:

• Review service requests
• Open and administer assignments
• Perform service of process
• Identify intended recipients
• Plan and document service attempts
• Prepare proofs and declarations
• Perform authorized address-location research
• Perform court filing or document retrieval when ordered
• Communicate with clients
• Provide assignment updates
• Prepare and send invoices
• Process or document payments
• Respond to questions and customer-service requests
• Maintain business and assignment records
• Investigate billing or service disputes
• Protect the safety of process servers and others
• Prevent fraud or misuse of our services
• Comply with applicable law and legal process
• Protect our legal rights
• Operate, maintain and improve our website

7. Process Servers and Service Partners

Information concerning an assignment may be provided to a process server, court runner, filing provider, investigator, research provider, mailing service or other authorized service partner when reasonably necessary to perform the service requested.

We attempt to limit information provided to third parties to information reasonably related to the work they are performing.

8. Payment Processing

Payments may be processed using third-party payment processors or invoicing platforms.

When a payment is made, payment information may be transmitted directly to the applicable payment provider. Get Em Served may receive transaction information such as the amount paid, payment status, transaction identifier and limited payment-account details.

Payment processors operate under their own privacy and security policies.

9. Telephone, Email and Text Communications

When you contact Get Em Served by telephone, email, text message, website form or another communication channel, we may retain information concerning that communication.

This may include:

• Contact information
• Message content
• Call information
• Voicemail
• Service questions
• Assignment instructions
• Customer-service notes

Communications may be retained when reasonably necessary for assignment administration, customer service, quality control, recordkeeping, security or dispute resolution.

10. AI-Assisted and Automated Communication Systems

Get Em Served may use automated or artificial-intelligence-assisted systems to answer telephone calls, collect information, route inquiries, summarize conversations, assist with customer service, respond to routine questions or facilitate assignment intake.

Information provided during an interaction with an automated or AI-assisted system may be processed by technology providers that help operate those systems.

Clients should avoid providing highly sensitive information that is unnecessary for the purpose of the communication.

11. Cookies and Similar Technologies

The Get Em Served website may use cookies, pixels, local storage, analytics technologies or similar tools that help the site function, remember preferences, understand website usage, improve performance and maintain security.

Some cookies may be placed by the website platform or third-party services integrated with the website.

Browser settings may allow users to limit or block certain cookies. Disabling cookies may affect some website functionality.

12. Website Platform and Technology Providers

The Get Em Served website is operated using third-party website and technology infrastructure, including Wix and other services used to host, operate, secure, analyze or provide functionality for the website.

These providers may process certain website or user information in accordance with their own privacy policies and contractual obligations.

13. When We May Disclose Information

Get Em Served may disclose information when reasonably necessary to:

• Perform an authorized assignment
• Work with an authorized process server or service partner
• Complete service-related court documents
• Process a payment
• Operate website or communication technology
• Respond to a subpoena, court order or legal process
• Comply with applicable law
• Investigate suspected fraud or unlawful activity
• Address a payment dispute or chargeback
• Protect our rights or property
• Protect the safety of our personnel, clients or others

14. Skip Tracing and Address-Location Information

When skip tracing or address-location research is ordered, Get Em Served may obtain information from lawful and permissible information sources or authorized research providers.

Information received through those services may include possible addresses, address history, contact information, property-related information or other information reasonably associated with locating the subject.

Skip-tracing information may contain inaccuracies, outdated information or information relating to another person with a similar name.

Information obtained through skip tracing must be used only for lawful and permissible purposes.

15. Information Security

Get Em Served uses reasonable administrative, technical and operational measures intended to protect information from unauthorized access, disclosure, alteration, misuse or loss.

No website, email system, electronic transmission, cloud platform, database or other method of electronic storage can be guaranteed to be completely secure.

Clients should use reasonable care when transmitting confidential information electronically and should avoid providing sensitive information that is not necessary for the service requested.

16. Data Retention

Get Em Served may retain client, assignment, communication, billing and service records for as long as reasonably necessary for legitimate business purposes.

Retention considerations may include:

• Completing an active assignment
• Preparing service records
• Responding to client questions
• Maintaining business records
• Accounting and tax requirements
• Resolving disputes
• Fraud prevention
• Compliance with legal obligations
• Protecting legal rights

Retention periods may vary depending on the type of information and the reason it is maintained.

17. Client Responsibility for Third-Party Information

Clients frequently provide information concerning another person in connection with a legal-service assignment.

The client represents that information supplied to Get Em Served is being provided for a lawful and legitimate purpose related to the requested service.

Get Em Served should not be used to obtain or process information for harassment, stalking, intimidation, fraud, unlawful surveillance or another improper purpose.

18. California Privacy Rights

California residents may have rights concerning certain personal information under applicable California privacy laws.

Depending on the law and circumstances, those rights may include the ability to request information about personal information collected, request correction or deletion of certain information, or exercise other rights provided by applicable law.

Privacy rights are subject to exceptions and limitations, including circumstances where information must be maintained to perform services, comply with legal obligations, establish or defend legal claims, maintain business records or complete other permitted activities.

A person wishing to make a privacy-related request may contact Get Em Served using the contact information below.

We may need to verify the identity and authority of the person submitting a request before responding.

19. Children's Privacy

Get Em Served's website and professional services are not directed to children.

We do not knowingly seek to collect personal information directly from children for general website or marketing purposes.

Legal documents or assignments may nevertheless contain information concerning minors when that information is legitimately included in a legal matter submitted by an authorized client.

20. External Websites and Third-Party Links

The Get Em Served website may contain links to courts, government agencies, payment providers, ordering systems or other third-party websites.

Get Em Served does not control the privacy practices or content of third-party websites.

Users should review the privacy policies of third-party services before providing personal information to them.

21. Changes to This Privacy Policy

Get Em Served may update this Privacy Policy periodically to reflect changes in our services, technology, business practices or legal requirements.

The current version will be posted on this website with an applicable effective or updated date.

22. Contact Get Em Served About Privacy

Questions concerning this Privacy Policy or the handling of information may be directed to:

Get Em Served
14375 Saratoga Ave #104
Saratoga, CA 95070

Phone: (856) 416-6311

Email: inquire@getemserved.com

Website: www.getemserved.com

Terms of Service

© 2026 Get Em Served. All rights reserved.